Victors Fitness Gym Calabar Modern Wellness and Leisure Club.
Last updated: 19 May 2025
This Privacy Policy explains how VictorsFitness Limited ("VictorsFitness," "we," "our," or "us") collects, uses, discloses, and safeguards your information when you visit our website at https://victorsfitness.ng or use our mobile applications (collectively, the "Service"). By accessing or using the Service, you consent to the practices described below.
Account Data – Name, email address, phone number, date of birth, gender, and password.
Payment Data – Partial card details (last 4 digits, expiry), billing address, and transaction IDs (processed via secure third‑party gateways; we never store full card numbers).
Health & Fitness Data – Injuries, fitness goals, body metrics you optionally enter.
Content – Profile photos, comments, support requests, and survey responses.
Device & Log Data – IP address, device type, operating system, browser, referring URLs, pages visited, and time stamps.
Usage Data – Feature interactions, class bookings, workout logs.
Cookies & Similar Technologies – Small files to recognise your browser and improve user experience. You can disable cookies in your browser settings, but some features may not function properly.
Fitness Trackers – With your consent, we pull activity data from wearables (e.g., Apple Health, Google Fit).
Payment Providers – Confirmation of successful transactions.
Provide & Maintain the Service – Create accounts, process payments, manage bookings, and deliver workouts.
Communications – Transactional emails (receipts, reminders) and, with your consent, marketing newsletters.
Personalisation – Recommend classes, trainers, and content based on your goals and activity.
Analytics & Improvement – Monitor usage trends to enhance features and security.
Legal & Compliance – Enforce Terms & Conditions, resolve disputes, detect fraud.
We process personal data under the following bases:
Consent
Contractual necessity
Legitimate interests (e.g., service improvement, fraud prevention)
Legal obligations
Service Providers – IT hosting, payment processing, email delivery, analytics, subject to strict confidentiality agreements.
With Other Members – Your display name and avatar appear on leaderboards or class rosters you join.
Legal Requirements – Where compelled by law or to protect rights, safety, or property.
Business Transfers – In the event of a merger, acquisition, or asset sale, users will be notified before data is transferred.
We never sell or rent your personal information.
Our servers are located in Nigeria, but some providers operate in other countries. We ensure appropriate safeguards (e.g., standard contractual clauses) for cross‑border transfers.
We retain personal data only as long as needed for the purposes stated or as required by law. Inactive accounts are anonymised after 3 years.
Depending on your jurisdiction, you may have rights to:
Access, correct, or delete personal data
Withdraw consent at any time
Object to or restrict processing
Data portability
Lodge a complaint with a supervisory authority
To exercise these rights, email [email protected].
We employ encryption in transit and at rest, secure server infrastructure, role‑based access controls, and regular penetration testing. No method of transmission is 100% secure; we cannot guarantee absolute security.
We do not knowingly collect data from children under 16. If we learn we have, we will delete it promptly.
Our Service may contain links to external sites. We are not responsible for their privacy practices.
We may update this Privacy Policy periodically. Significant changes will be communicated via email or in‑app notification 14 days before they take effect. Continued use of the Service after that constitutes acceptance.
If you have questions about this Privacy Policy, contact our Data Protection Officer at:
Victors Fitness Gym No 1 Park Lane StateHousing Calabar Nigeria Email: [email protected] Phone: +234 8161882880
